Questions & Answers

Q: QuestionHow many cables are included in the package?

• A:Answer There are two cables included in the package.

Q: QuestionWhat type of USB connector does this cable have on one end?

• A:Answer One end of this cable has a USB-C connector.

Q: QuestionWhat kind of connector is on the other end of the cable?

• A:Answer The other end of the cable has a standard USB-A connector.

Q: QuestionAre these cables certified?

• A:Answer Yes, these cables are certified USB.

Q: QuestionWhat is the length of each cable?

• A:Answer Each cable is 4 feet long.

Q: QuestionWhat is the data transfer rate supported by this cable?

• A:Answer The cable supports a maximum data transfer rate of 480 megabits per second.

Q: Questionwill this connect iphone 15 to car (usbA) to show maps through carplay?

Asked 2 years ago by Anonymous.

• A:Answer Works fine with my apple CarPlay. No issues.

  Answered 2 years ago by BrianCVerified Purchase

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Q: QuestionI purchased this 7/2023 at Best Buy. The cable's rubber housing has separated from the connection,which has caused the wiring to flip off or on and will completely fail soon (although the rubber separating is also a fail). How do Use the 3 year warranty

Asked 1 year ago by Linda.

• A:Answer We're sorry to hear about the issue with your cable. To use the 3-year warranty for your Insignia™ 4' USB-A to USB-C Charge-and-Sync Cable, start by locating your purchase receipt or any proof of purchase from Best Buy. Next, contact Best Buy's customer service, either by visiting a store, calling their support line, or using their online chat service. Explain the problem with the cable, mentioning that it is still under the 3-year warranty. The support team will guide you through the process, which may include returning the defective cable and receiving a replacement or repair. For more information, you can visit the Best Buy support page.

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionWhat is the maximum data transfer rate?

Asked 1 year ago by MFD14534.

• A:Answer Hi there! Thank you for your interest in our Insignia™ - 4' USB-A to USB-C Charge-and-Sync Cable - Charcoal. Thus, Maximum Data Transfer Rate is 480 megabits per second. Hope this answers your question. For more product information, you can check the link below. |Angelica| Insignia Support| https://www.bestbuy.com/site/insignia-4-usb-a-to-usb-c-charge-and-sync-cable-charcoal/6410815.p?skuId=6410815

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionWhat's the max Watts this cable can do for high speed charging?

Asked 2 years ago by HiOh.

• A:Answer Not sure of the max but works fine with a 25w charger.

  Answered 2 years ago by BrianC

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Q: QuestionWill this play movies from my phone to my Roku TV

Asked 5 years ago by Davey.

• A:Answer No, this cable will not work for you.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionDoes this cable support for Xbox series x controller to pc?

Asked 5 years ago by ME.

• A:Answer Yes, I bought it just for that purpose and it works very well connecting my Xbox controller to pc

  Answered 5 years ago by nicholasaj17

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Q: QuestionDoes this cable work with iPhone 15?

Asked 1 week ago by HenL.

• A:Answer Hello Hen, thank you for your question. Yes, this cable is fully compatible with the iPhone 15. Since the iPhone 15 uses a USB‑C port, this USB‑A to USB‑C cable will work perfectly for charging and syncing when connected to a USB‑A power adapter or USB‑A port. Sudeep | Insignia

  Answered 1 week ago by InsigniaCustomerSupport

  
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Q: QuestionIs this cord compatible with iphone 16? Could not find compatibility data anywhere, which seems odd.

Asked 3 months ago by gardennut.

• A:Answer Yes absolutely

  Answered 3 months ago by Jerry98

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Q: QuestionIs this compatible with IPhone 17 pro max

Asked 5 months ago by SasidharU.

• A:Answer Yes

  Answered 4 months ago by PapaupaVerified Purchase

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Q: QuestionWill this work with a portable external back up drive ?

Asked 7 months ago by Dogal.

• A:Answer Yes it will

  Answered 4 days ago by TylerL

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Q: QuestionWhat material is this made of? Thanks!

Asked 1 year ago by Anonymous.

• A:Answer Thank you for your inquiry! The Insignia™ 4' USB-A to USB-C Charge-and-Sync Cable is made of a durable, high-quality material designed to withstand regular use. The outer layer is typically a braided nylon or similar material, which provides flexibility and resistance to tangling and wear. Keith | Insignia Support

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionWill this play music from my phone

Asked 1 year ago by Bre.

• A:Answer Yes

  Answered 5 months ago by 47A8Verified Purchase

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Q: QuestionWhat's the maximum watts this can do for charging? I am looking for the actual number.

Asked 1 year ago by Emme.

• A:Answer Hi Emme! The Insignia™ 4’ USB-A to USB-C Charge-and-Sync Cable (NS-MCA421C) supports charging up to 15 watts (5V/3A). If you have any other questions or need further assistance, feel free to ask! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-4-usb-a-to-usb-c-charge-and-sync-cable-charcoal/6410815.p?skuId=6410815

  Answered 1 year ago by InsigniaCustomerSupport

  
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