“I can't get the channel guide to come in all I get is a black screen Everything else works fine”

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• Believe me when I said it will not get better, I’ve been using it for 1 month nothing changes.

  Answered by MeLL 1 year ago

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• Hi Alwin! Thank you for your recent purchase of the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. We value your patronage and encourage you to reach out to our dedicated customer service team. By doing so, we can provide you with the best possible solution and ensure your complete satisfaction with our product. JC | Insignia Support https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088

  Answered by InsigniaCustomerSupport 1 year ago

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