Questions & Answers

Name: Insignia™ - 5.0 Cu. Ft. Chest Freezer - White
Brand: Insignia™
SKU: 8390036
Price: 189.99 USD
Rating: 4.7 (5851 reviews)

Insignia™ - 5.0 Cu. Ft. Chest Freezer - White

Model:: NS-CZ50WH6; |
SKU:: 8390036

User rating, 4.7 out of 5 stars with 5851 reviews.

Highly rated by customers for:

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QuestionWhy would there be a max and a min setting on a freezer? Don't you want the contents frozen? Not partially frozen or half frozen! I really don't get it! What is the optimal setting to ensure the food is frozen? Thanks.
Asked 5 years ago by Anonymous.
- Answer There is temperature range from max to min, 10 °F ~ -11 °F ( -12 ~-24 °C), so it depends on what food and the quantity you want to freeze. David M. - Insignia Support
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionWhat is the weight of this freezer.
Asked 5 years ago by jasperathome.
- Answer It weighs 70.5479 pounds.
  Answered 5 years ago by CommunityAnswer
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QuestionWhere, within 100 miles, can I find this 5.0 Insignia Chest Freezer?
Asked 5 years ago by Kimmie.
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QuestionCan you lay the freezer on its side to move it?
Asked 5 years ago by Anonymous.
- Answer Hello, We strongly advise against laying the freezer on its side. Please be sure the unit stays in upright position during transportation. Also, please let the freezer stand upright for approximately two hours before connecting it to power. This reduces the possibility of a malfunction in the cooling system. Eduardo L - Insignia Support https://www.insigniaproducts.com/contact-us
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionIs there a way to be notified when a product will be available?
Asked 5 years ago by Ralph.
- Answer Hi, Ralph. You can check availability for all our products by contacting Best Buy sales. We are a proud house brand of the store! Cesar G. - Insignia Support
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionCan I order one even though they're out of stock?
Asked 5 years ago by Dp.
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QuestionWhen will this be back in stock?
Asked 5 years ago by dede3010.
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QuestionDOES THIS FREEZER HAVE WHEELS?
Asked 5 years ago by TONI.
- Answer Hello Toni, Our 5.0 Cu. Ft. Chest Freezer does not include wheels, but comes incldued with adjustable leveling legs that ensures your unit is level and helps with insulation. Itzel I. - Insignia Support.
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionDo it come with wheels attached? It not can you add wheels before purchase.
Asked 5 years ago by 1dot.
- Answer No, it does not come with wheels.
  Answered 5 years ago by CommunityAnswer
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QuestionWill this or any other chest freezer ever come back to stores? We need one and none exist.
Asked 5 years ago by JCDC.
- Answer Keep checking the website - They seem to go and go. You have to be there at just the right time.
  Answered 5 years ago by Festus
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QuestionI’ve had my deep freezer for less than a month and the blue light already stopped lighting up..What could be the issue??
Asked 5 years ago by Tee.
- Answer is it plugged in? if it became unplugged, wait 10 minutes to plug it back in.
  Answered 5 years ago by rileybig
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QuestionDo you sell floor models? I’m a kidney transplant recipient and mines just went out..
Asked 5 years ago by Vyckie.
- Answer They sold us the floor model. I don't think that is a common practice however.
  Answered 5 years ago by bjkh
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QuestionGot this cooler work great for a few months , now it won’t cool below freezing and it making a weird water dripping noise , how can this be fixed
Asked 5 years ago by Patlew.
- Answer Same thing happened to ours , have you been able to figure it out?
  Answered 5 years ago by Same
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QuestionAre these the correct Exterior Dimensions? 33.5 in tall 28.75 in wide 20.5 in deep Or Dimensions: Width 22.33 height 33.46 depth 21.65 ??? https://www.bestbuy.ca/en-ca/product/insignia-5-0-cu-ft-chest-freezer-ns-cz50wh0-c-white/14349742
Asked 5 years ago by FreezerDimensions.
- Answer The correct exterior dimension is 33.5" H x 28.75" W x 20.6" D.
  Answered 5 years ago by CommunityAnswer
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QuestionI purchased an open box one yesterday, I plugged it in 15 h ago. It show no signs of working conditions. How long does it take to be cold? Thanks
Asked 5 years ago by Sam.
- Answer As the operating instructions indicate, initially the freezer may not cool properly if it was not kept level during shipping. Allow it to remain level overnight before plugging it in. If it is not defective it should cool down pretty quickly.
  Answered 5 years ago by GYMB
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QuestionHow many levelers does this come with?
Asked 5 years ago by Levelers.
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QuestionWhere can I find parts. A compressor relay. DRB24P61A1
Asked 5 years ago by Eric.
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QuestionIf not available in new form, will that mean that you have the display for sale or fairly used one for sale?
Asked 5 years ago by Great.
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QuestionI didn't receive the hanging basket. Isn't that supposed to be in there?
Asked 5 years ago by Mmartinez83.
- Answer Yes, there should have been one hanging basket. However, there is so much free space that you will probably need some sort of shelving or basket system to manage the frozen food.
  Answered 5 years ago by BestBuyFan
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QuestionOn this chest deep freezer, how do we know what temperature MIN and MAX degrees ARE? There's no number temperature on it or in the manual... I mean what degree IS -min- and -max-? We have Best Buy Insignia 5 cu ft, top door.
Asked 5 years ago by Temperatures.
- Answer go buy a freezer thermometer, geez that is such a simple solution.If you want a freezer to show temp quit being cheap and spend the money
  Answered 4 years ago by dan3297
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Questions & Answers

Insignia™ - 5.0 Cu. Ft. Chest Freezer - White

Q: QuestionWhy would there be a max and a min setting on a freezer? Don't you want the contents frozen? Not partially frozen or half frozen! I really don't get it! What is the optimal setting to ensure the food is frozen? Thanks.

Q: QuestionWhat is the weight of this freezer.

Q: QuestionWhere, within 100 miles, can I find this 5.0 Insignia Chest Freezer?

Q: QuestionCan you lay the freezer on its side to move it?

Q: QuestionIs there a way to be notified when a product will be available?

Q: QuestionCan I order one even though they're out of stock?

Q: QuestionWhen will this be back in stock?

Q: QuestionDOES THIS FREEZER HAVE WHEELS?

Q: QuestionDo it come with wheels attached? It not can you add wheels before purchase.

Q: QuestionWill this or any other chest freezer ever come back to stores? We need one and none exist.

Q: QuestionI’ve had my deep freezer for less than a month and the blue light already stopped lighting up..What could be the issue??

Q: QuestionDo you sell floor models? I’m a kidney transplant recipient and mines just went out..

Q: QuestionGot this cooler work great for a few months , now it won’t cool below freezing and it making a weird water dripping noise , how can this be fixed

Q: QuestionAre these the correct Exterior Dimensions? 33.5 in tall 28.75 in wide 20.5 in deep Or Dimensions: Width 22.33 height 33.46 depth 21.65 ??? https://www.bestbuy.ca/en-ca/product/insignia-5-0-cu-ft-chest-freezer-ns-cz50wh0-c-white/14349742

Q: QuestionI purchased an open box one yesterday, I plugged it in 15 h ago. It show no signs of working conditions. How long does it take to be cold? Thanks

Q: QuestionHow many levelers does this come with?

Q: QuestionWhere can I find parts. A compressor relay. DRB24P61A1

Q: QuestionIf not available in new form, will that mean that you have the display for sale or fairly used one for sale?

Q: QuestionI didn't receive the hanging basket. Isn't that supposed to be in there?

Q: QuestionOn this chest deep freezer, how do we know what temperature MIN and MAX degrees ARE? There's no number temperature on it or in the manual... I mean what degree IS -min- and -max-? We have Best Buy Insignia 5 cu ft, top door.

QuestionWhy would there be a max and a min setting on a freezer? Don't you want the contents frozen? Not partially frozen or half frozen! I really don't get it! What is the optimal setting to ensure the food is frozen? Thanks.

QuestionWhat is the weight of this freezer.

QuestionWhere, within 100 miles, can I find this 5.0 Insignia Chest Freezer?

QuestionCan you lay the freezer on its side to move it?

QuestionIs there a way to be notified when a product will be available?

QuestionCan I order one even though they're out of stock?

QuestionWhen will this be back in stock?

QuestionDOES THIS FREEZER HAVE WHEELS?

QuestionDo it come with wheels attached? It not can you add wheels before purchase.

QuestionWill this or any other chest freezer ever come back to stores? We need one and none exist.

QuestionI’ve had my deep freezer for less than a month and the blue light already stopped lighting up..What could be the issue??

QuestionDo you sell floor models? I’m a kidney transplant recipient and mines just went out..

QuestionGot this cooler work great for a few months , now it won’t cool below freezing and it making a weird water dripping noise , how can this be fixed

QuestionAre these the correct Exterior Dimensions? 33.5 in tall 28.75 in wide 20.5 in deep Or Dimensions: Width 22.33 height 33.46 depth 21.65 ??? https://www.bestbuy.ca/en-ca/product/insignia-5-0-cu-ft-chest-freezer-ns-cz50wh0-c-white/14349742

QuestionI purchased an open box one yesterday, I plugged it in 15 h ago. It show no signs of working conditions. How long does it take to be cold? Thanks

QuestionHow many levelers does this come with?

QuestionWhere can I find parts. A compressor relay. DRB24P61A1

QuestionIf not available in new form, will that mean that you have the display for sale or fairly used one for sale?

QuestionI didn't receive the hanging basket. Isn't that supposed to be in there?

QuestionOn this chest deep freezer, how do we know what temperature MIN and MAX degrees ARE? There's no number temperature on it or in the manual... I mean what degree IS -min- and -max-? We have Best Buy Insignia 5 cu ft, top door.