“Every time the Apple TV goes to sleep, the HDMI cec connection is lost completely. To fix it I go into settings to HDMI which is on. I then turn it off on. This happens daily I have the hdmi plugged into arc and the Apple TV’s hdmi cec is always enabled.”
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Try to set your Apple TV to never sleep. For personalized assistance, please call 1-877-467-4289 available from 8am to 9pm CT daily. David M. - Insignia Support
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