I connected my soundbar through the Digital Audio Out. I am having issues with audio between different apps. For Prime video, I always have to switch to Stereo to get the sound. With Netflix, between episodes I lose sound. Any idea why this is happening? null

Question

Fixed · Accepted Answer

Thank you Support team. I also had to switch Arc mode to eARC to get the sound on all apps

InsigniaCustomerSupport · Answer

Try this, go Home > Settings > Display and Sounds > Audio Output > Turn TV Speakers OFF and Select Digital Audio Format PCM.

“I connected my soundbar through the Digital Audio Out. I am having issues with audio between different apps. For Prime video, I always have to switch to Stereo to get the sound. With Netflix, between episodes I lose sound. Any idea why this is happening?”

1-2 of 2 Answers