“I had purchased the 7.0 CU freezer for my parents around Christmas. Why is the bottom freezing but the top is not. I’ve even put up the temperature but some of my things up top are not freezing.”
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I don't say this to be a jerk, but be sure you're adjusting the temp the correct way and be sure you don't have items stacked so high that they hold the top open a bit or even contact the top. If you have items that touch the top lid it will make it harder for the things on top to freeze. I say this because these are things I did. LOL Good luck with it. Once I repacked it and adjusted the temp properly, it worked great and is still working fine months later
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