“hi...…..I am not able to connect my mouse to my laptop. please assist”
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When you're at the point to click 'Add Bluetooth Device'''Mouse, Keyboard' etc., try turning on the mouse right after clicking. It seems to go into pairing mode when turned on. If it doesn't find it within 20 seconds, push the little blue button on the underside of the mouse for 3 seconds, and that should do it. Of course make sure Bluetooth is turned on in the laptop. If still no go, perform troubleshooting on Bluetooth. Also, If you go to Device Manager and expand Bluetooth to view drivers, you should have a minimum of 4 drivers, and most likely more. If you have less than 4, go to the Manufacturers support website and download them. Last thought is that if you can pair a keyboard or speakers, etc. but not this mouse, mouse is bad, return for another. Actually, my last thought should have been the first sentence. Good luck Sandy.
Sorry, there was a problem. Please try again later.go to control panel, "network and sharing center", then click on "change adapter settings", then click on bluetooth. Then "add a device". Make sure the mouse is powered on then press the pairing button on the bottom of the mouse and wait til you see the mouse option and choose it and click next
Sorry, there was a problem. Please try again later.Is your blue tooth connection enabled? If not, enable, restart and attempt to redetect the mouse... should work.
Sorry, there was a problem. Please try again later.You probably need to call your internet provider. That is what I had to do and they walked me through it.
Sorry, there was a problem. Please try again later.