“my mouse does not get connected to Macbook Air. it does not show in the bluetooth search option. tried multiple times, but still doesnt.”

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• If you are talking about the Insignia Bluetooth mouse I got it connected to a MacBook Pro thru the Mouse setting not the Bluetooth. Not an Apple person so have no idea why the Bluetooth setting did not recognize it. Probably the software is smart enough to know it is a mouse and it is better to connect thru the mouse setting. One thing I would say about Apple products in general they are the easiest and smartest in term of setup. That's what have brought me from being a Windows/Android person to a Apple person.

  Answered by Paco 6 years ago

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• Hi, Anil. I am truly sorry to read about your experience with your Bluetooth Mouse. I want you to know that this should be working properly and I would like to provide you with alternatives. Please reach us at https://www.insigniaproducts.com/contact-us so we can better assist you with it. Alexander G. - Insignia Support

  Answered by InsigniaCustomerSupport 6 years ago

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