A:AnswerHi Rachel! My dog did the exact same thing. My TV wasn't quite 2 weeks old yet. I ordered the replacement remote and yes, it has the Hulu quick button at the bottom along with IMDb tv, Prime Video and Netflix. FYI...when not in use, my remote now lives on top of the entertainment center.
A:AnswerPress and hold at the same time the DPAD-left, Back (↩) and Menu (≡) buttons for at least 12 seconds. To pair the remote again, press the Home button for up to a minute. For product support, please call 1 (855) 527-2411 available from 8 am to 9 pm CT everyday.
A:AnswerTry this, press and hold at the same time for 12 seconds the following 3 buttons: DPAD-left, back and menu (≡). Then, to pair again the remote press and hold the Home Button for about a minute.
For product support, please visit https://www.insigniaproducts.com/email-us
A:AnswerFor more information about the Alexa commands you can use to control your Fire TV, please visit: https://www.amazon.com/gp/help/customer/display.html?nodeId=202174250
A:AnswerI believe so, when you first use the remote it has limited functions, you need to go into settings and pair the remote to the tv to get full function of the remote.