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Thank you for your inquiry! When your Insignia™ Portable Ice Maker with Auto Shut-Off stops making ice, there are several troubleshooting steps you can follow. First, ensure the ice maker is plugged in and the power switch is turned on, and verify that the outlet is working by plugging in another device. Check the water reservoir to ensure there is enough water, as the ice maker won't function if the water level is too low. Use clean, filtered water to avoid mineral buildup. If the ice basket is full, empty it to resume ice production. Ensure the ice maker is in a well-ventilated area and not exposed to high temperatures, ideally between 50°F and 90°F (10°C to 32°C). Regularly clean the ice maker using a mixture of water and vinegar or a specialized cleaning solution to remove mineral deposits and dirt. Unplug the ice maker for a few minutes to reset the system and check for any obstructions in the ice tray or water pump. Keith | Insignia Support https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-silver/6331583.p?skuId=6331583
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