“We run the cleaning cycle every three days, yet, it is not producing much. Overnight, it is barely half full where it used to have a full compartment”
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Hi Hugh! Thank you for you reaching out. We understand how frustrating it is to still experience issues with ice production after three days of cleaning the product. This is certainly not the experience we want for our customers. Based on our resources, the problem might be due to high room or water temperature, a possible refrigerant leak or a blockage in the cooling system pipes. To fully resolve this, please feel free to contact our Insignia Customer Service at 877-467-4289. - Dalainne | Insignia Support | https://www.bestbuy.com/site/insignia-portable-nugget-ice-maker-with-auto-shut-off-stainless-steel/6524771.p?skuId=6524771
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