“The input port has come out of place I received it as a gift for mothers day last month so I don't have the receipt. It was purchased at best buy. I was taking the charger out of the battery pack and I the port piece came out with the charger.”

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• Please call us at 877-467-4289 so that we can escalate your issue to the proper team.

  Answered by InsigniaCustomerSupport 10 years ago

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• It happen to me too. Fortunately I had my receipt when I returned it to BestBuy, they gave me a new one

  Answered by Fatou 9 years ago

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• Must be a faULT OF THIS MANUFACTURER BECAUSE THE INPUT RECEPTACLE OF MY UNIT CAME LOOSE, CAME OUT AND UNIT WON'T CHARGE AFTER RETURNING IT TO INPUT PORT.

  Answered by Kenre 9 years ago

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• I purchased two of these... Each of them had the same problem as you. The input port has come disconnected....

  Answered by DJJ 9 years ago

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• Take it back

  Answered by BigBob 10 years ago

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• The same thing happened to me...

  Answered by CeCe 10 years ago

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