How can I make this remote work with Xfinity streaming? I can’t get the guide to work. I tried the learning function but that didn’t work either, null

Question

InsigniaCustomerSupport · Accepted Answer

Thank you for reaching out. Here are some steps to help you get your Insignia™ Replacement Remote for Samsung TVs working with Xfinity streaming:

1. Program the Remote: Ensure the remote is properly programmed to control your Xfinity device. You can do this by following the instructions in the remote’s manual or using the learning function to copy commands from your Xfinity remote.
2. Check Compatibility: Verify that the remote is compatible with your Xfinity device. While the Insignia remote is designed for Samsung TVs, it should also work with most major brands and devices.
3. Use the Xfinity Remote Code: If the learning function didn’t work, try using the specific remote code for Xfinity. You can find this code in the remote’s manual or on the Xfinity website.
4. Reset the Remote: Sometimes, resetting the remote can resolve issues. To reset, remove the batteries, press all the buttons, and then reinsert the batteries.
5. Contact Support: If you’re still having trouble, consider reaching out to Insignia or Xfinity support for further assistance. They might have additional troubleshooting steps or solutions.

If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Insignia! - Emman | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

“How can I make this remote work with Xfinity streaming? I can’t get the guide to work. I tried the learning function but that didn’t work either,”

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