“my Headphone will not transmit NetFlix or Amazon Prime. I am just getting a clicking sound. Any suggestions?”

1-4 of 4 Answers

• Check the audio settings on your TV. I had the same problem and when I changed the settings it worked perfectly.

  Answered by icymint 6 years ago

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• Try pressing the little round lighted circle at the top of the cradle

  Answered by Louise 6 years ago

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• The little round lighted circle on the cradle try pressing that. Especially if the lighted line is at the bottom of the cradle box. Hope this will help.

  Answered by Louise 6 years ago

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• Hi, Tom. Thank you for taking the time to share this inquiry. A this could be ralated to a conneciton or configuration issue, I kindly ask you to call us at 1-877-467-4289 or send us an e-mail to https://www.insigniaproducts.com/contact-us so we can better assist you with your product. Alexander G. - Insignia Support

  Answered by InsigniaCustomerSupport 6 years ago

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