“I get good television reception with my headphones but I cannot hear Netflix or prime! What do I do to receive these pictures!”
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Hi, Ka. Thank you for taking some time to share this review with us. I want you to know that this is not how the Headphones should be working, however when connecting external audio devices, specially with Optical Cord, the apps require a different type of configuration. Please call us at 1-877-467-4289 or send us an e-mail to https://www.insigniaproducts.com/contact-us so we can better assist you. Alexander G. - Insignia Support
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