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Hello, Thank you for your time, we understand that these headphones are important for you and because of it I would like to answer your inquiry. We apologize to read that one of the sides of the headphone is not projecting any sound. For us to check for possible options we recommend you to reach us at this link below. - Arin A. Insignia Support Contact us: https://www.insigniaproducts.com/contact-us
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