“Got 2 sets of headphones, attaching 1 set to TV via Optical. Connected RCA cables to the output & connected the other end to the RCA input on the other transmitter. Each transmitter is connected to their own power supply. Only get sound from set #1. HELP!”
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It sounds like you're experiencing a common issue with multiple audio outputs. Here are a few steps to troubleshoot: 1. Ensure your TV's audio output settings are correctly configured. Go to the TV's audio settings and make sure the output is set to PCM (Pulse Code Modulation) instead of Dolby Digital or other formats. 2. Double-check all connections to ensure they are secure. Make sure the RCA cables are properly connected to both the TV and the second transmitter. 3. On the second set of headphones, try switching the input source. There might be a button on the headphones or the transmitter to change between optical and RCA inputs. 4. Turn off both transmitters and the TV, then turn them back on. This can sometimes reset the connection and resolve any issues. 5. Test each set of headphones individually to ensure both are working correctly. Connect each transmitter one at a time to see if they both receive audio when connected separately. If these steps don't resolve the issue, there might be a compatibility problem or a fault with one of the transmitters. In that case, contacting Insignia customer support for further assistance would be a good next step. If you need more help, feel free to ask!
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