“We purchased our headphones in 2016 and have had no problems. This morning, when my husband put them on, he noticed that the black piece under the center underside appears to be cracking. Is there a way to repair this? Thanks.”
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It’s great to hear that your Insignia™ RF Wireless Over-the-Ear Headphones have served you well since 2016! For the issue with the cracking black piece under the center underside, here are a few steps you can take: 1. Inspect the Damage: Carefully examine the cracked area to determine the extent of the damage. If it’s a minor crack, you might be able to fix it yourself. 2. Use Adhesive: For minor cracks, a strong adhesive like epoxy or super glue can be used to bond the cracked pieces together. Apply the adhesive carefully and allow it to dry completely before using the headphones again. 3. Reinforce with Tape: If the crack is more significant, you can reinforce the area with electrical tape or a similar strong tape. This can provide temporary support until you find a more permanent solution. 4. Contact Insignia Support: Since the headphones are several years old, it might be worth reaching out to Insignia customer support for advice. They might offer repair services or suggest replacement parts. 5. Professional Repair: If you’re not comfortable repairing the headphones yourself, consider taking them to a professional repair service. They can assess the damage and provide a more durable fix. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Insignia! - Emman | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
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