I hooked these up for my boss and they worked for about an hour. He took them off and when he went to use them again maybe 30 minutes later they had stopped working. I went back and rehooked everything up and cannot get them to work. Checked input. null

Question

steven · Accepted Answer

If the Input Source button checked out {lowest button on earpiece} it would have to be the Pairing is off between base and headset. This would be the top button got pushed when taken off or on. It could just need recharged which resets the Pairing.

Answered by steven 5 years ago

Needshearingassist · Answer

I initially had same problem but let them charge overnight and no problem since

InsigniaCustomerSupport · Answer

For product support, please call 1-877-467-4289 available from 8am to 9pm CT daily.

“I hooked these up for my boss and they worked for about an hour. He took them off and when he went to use them again maybe 30 minutes later they had stopped working. I went back and rehooked everything up and cannot get them to work. Checked input.”

1-3 of 3 Answers