Questions & Answers
- Model:
- NS-PWL9180
- |
- SKU:
- 6406930
Q: QuestionI need JUST the 4.5 mm tip (the tip labeled "16 rev T2"). Where can I purchase only that tip?
Asked by Swan.
- A:Answer If you aren’t sure which adapter is right for your device or you purchased this product and the tip you need is lost or not included, visit the laptop tip configurator to see which tip you need. You may order one new tip for free with no shipping charge. https://www.tipconfigurator.com/bestbuy/#/search
Answered by InsigniaCustomerSupport

Q: QuestionWill this work with Asus ROG GU501G?
Asked by LordPain.
- A:Answer The Insignia™ Universal 180W High-Power Laptop Charger is designed to be compatible with most high-powered laptops, including many gaming laptops. It comes with multiple tips to fit various models, and it includes a Guaranteed Tip Program, allowing you to request a free tip if the one you need isn't included. To confirm compatibility with your Asus ROG GU501G, you should: 1. Ensure your laptop's power requirements match the charger's output (180W, 19V, 9.47A). 2. Use the included tips or the Guaranteed Tip Program to get the correct tip for your laptop. If you have any doubts, you can visit Best Buy's website or contact their customer support for further assistance. I hope this helps! Let me know if you need any more information.
Answered by InsigniaCustomerSupport

Q: QuestionJust bought this and tested it with a multimeter. Without the plug adapter it is outputting at 19ish amps. When I put the #19 adapter on it the voltage drops to 3.14. Why would it do this? My laptop understandable doesn't recognize the cord when it is in.
Asked by Andromeda88.
- A:Answer It sounds like there might be an issue with the #19 adapter tip or the connection between the adapter tip and the charger. Here are a few potential reasons for the voltage drop: 1. The #19 adapter tip might not be the correct one for your laptop, leading to improper voltage regulation. Double-check that the #19 tip is the recommended one for your specific laptop model. 2. The adapter tip itself might be faulty or damaged, causing it to not properly regulate the voltage. Try using a different tip if you have one available to see if the issue persists. 3. Ensure that the adapter tip is securely connected to the charger. A loose connection can cause voltage drops and improper power delivery. 4. There might be an issue with the charger itself. If possible, test the charger with a different device or adapter tip to determine if the problem is with the charger or the specific tip. If these steps don't resolve the issue, it might be best to contact Insignia customer support for further assistance or consider exchanging the charger for a new one. Let me know if you need any more help or have other questions!
Answered by InsigniaCustomerSupport

Q: QuestionIs this compatible with my laptop? It a Asus model FX506L it says input 7.5A Natasha150W
Asked by Notwhatdobuy.
- A:Answer Yes, the Insignia™ Universal 180W High-Power Laptop Charger should be compatible with your Asus FX506L laptop. Your laptop requires an input of 150W (20V, 7.5A), and the Insignia charger can provide up to 180W (19V, 9.47A), which is sufficient for your laptop's power needs. The charger comes with multiple tips to ensure compatibility with various laptops, including high-powered gaming laptops like yours. Just make sure to select the correct tip for your Asus FX506L. If you have any other questions or need further assistance, feel free to ask!
Answered by InsigniaCustomerSupport

Q: QuestionCan I use this to replace a 180 watt AC power Adapter that goes to a Dell TB16 K16A docking station? From the docking station, power is then provided to the laptop.
Asked by Rydog.
- A:Answer Thank you for your question, Rydog! While our Insignia 180W charger is designed to power a wide range of laptops, it's important to ensure compatibility with specific devices and docking stations. To confirm compatibility with your Dell TB16 K16A docking station, we recommend checking the specific power requirements listed in your docking station's user manual or on Dell's official website. While our charger provides 180W of power, the actual power delivered to your laptop can vary depending on the specific needs of your device and connected peripherals. For optimal performance and to avoid potential issues, we suggest using the original Dell power adapter designed for your specific docking station. If you have any further questions or concerns, please feel free to contact our Insignia customer support team (877-467-4289). We appreciate your interest in our products! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Answered by InsigniaCustomerSupport

Q: Questionwill this charge a dell precision 7740?
Asked by hu.
- A:Answer Yes, the Insignia™ Universal 180W High-Power Laptop Charger should be compatible with the Dell Precision 7740. This charger comes with multiple tips to fit various laptops, including high-powered models like the Dell Precision series. Patricia | Insignia Support
Answered by InsigniaCustomerSupport

Q: QuestionHow many tips are included in the Insignia - Universal 180W High-Power Laptop Charger package? Best Buy has a picture with 8 tips. However, the package has a picture showing 6 tips.
Asked by Tom1988.
- A:Answer Hello! Thank you for reaching out. Our universal charger includes only six different tips, and I hope this information is helpful to you. If you have any further questions, please feel free to reach out. - Carl | Insignia Support
Answered by InsigniaCustomerSupport

Q: QuestionWill this work with Dell precision 5680
Asked by Bear.
- A:Answer Yes, the Insignia™ Universal 180W High-Power Laptop Charger should work with your Dell Precision 5680. This charger is designed to be compatible with a wide range of laptops, including high-power models like the Precision 5680. However, it's always a good idea to double-check the power requirements and connector type of your laptop to ensure compatibility. The Dell Precision 5680 typically requires a 180W power adapter, so the wattage matches. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Insignia! - Emman | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Answered by InsigniaCustomerSupport

Q: QuestionWill this work with the Lenovo Yoga Pro 9i?
Asked by Phizzy.
- A:Answer Yes, the Insignia™ Universal 180W High-Power Laptop Charger is compatible with the Lenovo Yoga Pro 9i. This charger includes multiple interchangeable tips to fit a variety of laptops, including high-powered models like the Yoga Pro 9i. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Insignia! - Emman | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Answered by InsigniaCustomerSupport

Q: QuestionWill this work with an Asus GL702V?
Asked by Anthonysvapeshop.
- A:Answer Yes, the Insignia™ Universal 180W High-Power Laptop Charger is compatible with the Asus GL702V. This charger comes with multiple interchangeable tips, ensuring it can fit various laptop models, including yours. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Insignia! - Emman | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Answered by InsigniaCustomerSupport

Q: QuestionWill these work in asus vivobook?
Asked by Asusvivobook.
- A:Answer Thank you for your inquiry! The Insignia™ Universal 180W High-Power Laptop Charger is designed to be compatible with a variety of laptops, including those from brands like Asus. Keith | Insignia Support https://www.bestbuy.com/site/insignia-universal-180w-high-power-laptop-charger-black/6406930.p?skuId=6406930
Answered by InsigniaCustomerSupport

Q: QuestionIs this compatible with the MSI Katana ?
Asked by George.
- A:Answer I bought it for my MSI Katana and it works great!
Answered by RustyG
Q: QuestionWhat is the voltage output?
Asked by Rob.
- A:Answer Hi Rob! The Insignia™ - Universal 180W High-Power Laptop Charger has an output voltage of 19 Volts DC12. It also has a DC output current of 9.47 Amps maximum continuous. This charger is compatible with most laptops, including higher powered gaming laptops that require up to 180W of power. For more product information, please check the link below. |Angelica| Insignia Support| https://www.bestbuy.com/site/insignia-universal-180w-high-power-laptop-charger-black/6406930.p?skuId=6406930
Answered by InsigniaCustomerSupport

Q: Questiondoes the charger work with the acer nitro 5 AN517-55-5354?
Asked by Ryan.
- A:Answer Thank you for your inquiry! The Insignia™ Universal 180W High-Power Laptop Charger should work with your Acer Nitro 5 AN517-55-5354. Keith | Insignia Support https://www.bestbuy.com/site/insignia-universal-180w-high-power-laptop-charger-black/6406930.p?skuId=6406930
Answered by InsigniaCustomerSupport

Q: QuestionHow can I order tip 21?
Asked by Tip21.
- A:Answer Hi there! If you're interested in ordering the tip for Insignia™ - Universal 180W High-Power Laptop Charger, I can let you know that you have a few options. You can visit Best Buy store directly to purchase it, or you can give them a call directly at 1-888-237-8289 to place your order over the phone. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-universal-180w-high-power-laptop-charger-black/6406930.p?skuId=6406930
Answered by InsigniaCustomerSupport

Q: QuestionIs thischarger compatoblewth a Dell Precision 5520?
Asked by Ajoy.
- A:Answer Hi Ajoy, yes this charger would be compatible with your Dell Precision 5520. If you have further question, fell free to reach out. - Carl | Insignia Support
Answered by InsigniaCustomerSupport

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