“My headphones are dead but when I plug them in to charge the light turns blue not red”

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• Turn actual heat set on - there is on off switch on the inner side

  Answered by Lori 9 years ago

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• I'm not trying to be funny - but make sure devise is turned off when you charge. Blue light indicates it is charged - now you have to make sure you turn the devise back on. I forgot myself once and I was so frustrated - then the ahhh moment hit me!!! There is an on/off switch on the headset - wha-la - good to go!!!

  Answered by Lori 9 years ago

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