Questions & Answers

76 Questions & 244 Answers
1-10 of 76 Questions

OR

  • Question

    IF I PLUG A BLUETOOTH DEVICE IN MY TV, COULD I USE MY HEADESET TO LISTEN TV AUDIO?

    By DANI September 29, 2015.

    Answers
    • Best 
      Answer

      Yes, I use these with my TV all the time using a Bluetooth device. My wife loves not hearing the TV late at night,

      By ACRougue November 25, 2015.

    • Question
      Can this headphone set battery only be charged when connected to a USB port or can it be plugged into an outlet to charge?   (10 Answers)

      By Chris April 28, 2016.

      Closed to new Answers

      Answers
    • Question
      How long those the battery last   (2 Answers)

      By Enike November 21, 2016.

      Answers
      • Best 
        Answer

        I have had mine for 6 months and they last over 10 hours on a full charge. And only take a bit over 2 hours to charge.

        By hankzappa January 22, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      Are these compatible with the Apple Watch?   (4 Answers)

      We have had some issues finding a set of bluetooth headsets that will pair with the Apple Watch?

      By Anonymous January 17, 2016.

      Answers
      • Best 
        Answer

        Purchased this item today and it does pair with the Apple Watch...

        By Anonymous January 18, 2016.

      • Question
        does this wireless in-ear headphones need a transmitter for using with TV   (2 Answers)

        By yoshi November 21, 2016.

        Answers
        • Best 
          Answer

          ONLY IF YOU DON'T HAVE BLUE TOOTH ON YOUR SET.... MY SET DOES NOT HAVE BLUE TOOTH AND I BOUGHT A VERY LOW COST BLUE TOOTH CONVERTER FOR MY TV.

          By ROBERT January 6, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        Background noise   (3 Answers)

        People complain that the noise in the background is too loud even when it is not, is there a way to adjust what people hear other than muting the phone?

        By Anonymous September 24, 2015.

        Answers
        • Best 
          Answer

          There are no adjustments that can me made regarding what they hear. The only adjustment that can be made is adjusting how you wear the headphones to let the mic get the best reception while being shielded from wind/noise.

          By InsigniaCustomerSupport September 24, 2015.

          • Brand Representative
      • Question
        Can you please tell me what the lights indicate? What color should the light be when it is charging? How will I know when it is fully charged?   (5 Answers)

        By Anonymous July 6, 2016.

        Answers
        • Best 
          Answer

          When the battery is at the lowest the light will be red when you connect the charger. Purple means the battery is medium. Blue means it is fully charged.

          By Loki December 14, 2016.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        Does this device have caller id?   (10 Answers)

        By Nosey Rosey December 2, 2015.

        Closed to new Answers

        Answers
        • Best 
          Answer

          No there is no caller ID. Unless your phone announces your calls out loud, then that would be heard through them. But there are basically just a wireless headset.

          By Silverjay57 December 26, 2015.

        • Question
          How well are these with sweat? I workout a lot and i'm looking for a good wireless headphones   (1 Answer)

          By vick March 17, 2017.

          Answers
          • Best 
            Answer

            I have no problems with working out with them. They sit nicely on your neck and out of the way. The wires don't stick to you at all

            By Koder June 23, 2017.

            • Verified Purchaser
            • My Best Buy® Member
        • Question
          can this headphone be used watching tv?   (2 Answers)

          By gen November 21, 2016.

          Answers
          • Best 
            Answer

            Unless your tv is Bluetooth compatible, I doubt it.

            By gecodd December 30, 2016.

          Best Buy is not responsible for answers provided by Community Answers, Customers, or other third parties. Accuracy not guaranteed. Terms and Conditions