“i bough one a couple of days ago and on those two days, the unit worked as advertised. today, the sensor is not working. i have had to press the release button to open the cradle.”

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• I am sure that pressing the button is the only way to mechanically release your phone. It automatically grasps the phone, but it only releases with the button push. This provides a way to make sure that the phone will not drop out in an unsafe manner.

  Answered by reedguy 5 months ago

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• Hi Rod, I'm sorry that you have faced this negative experience with the Auto Sense 2. To quickly resolve this issue, please contact iOttie Customer Support. Thank you.

  Answered by iOttie Customer Support 6 months ago

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