Questions & Answers

Q: QuestionWhat are the dimensions of the trash can?

• A:Answer The dimensions of the trash can are as follows: 29.8 inches in height, 10.8 inches in width, and 13 inches in length.

Q: QuestionWhat is the purpose of the on/off power switch?

• A:Answer The on/off power switch allows users to conserve battery power when the trash can is not in use. It also enables users to completely turn off the automatic lid-opening feature if they prefer to open the lid manually.

Q: QuestionHow does the sliding lid feature help in saving space?

• A:Answer The unique retractable sliding lid design of this iTouchless 14 Gallon Sliding Lid Sensor Trash Can saves space by allowing it to fit into tight spaces or under countertops, making it versatile for various locations. The slim bin design further contributes to its space-efficient feature.

Q: QuestionWhat material is used to make the trash can?

• A:Answer The trash can is made of white stainless steel. The product specifications mention "Color: White stainless steel".

Q: QuestionHow does the trash can ensure a touchless and hygienic experience?

• A:Answer The iTouchless 14 Gallon Sliding Lid Sensor Trash Can ensures a touchless and hygienic experience through its automatic lid opening and closing mechanism. The infrared motion sensor detects hand movement within a 6-inch range, opening the lid automatically. This eliminates the need for physical contact with the trash can, reducing the risk of exposure to germs and bacteria that may reside on its surfaces.

Q: QuestionHow many D batteries does it require, and are they included?

• A:Answer This trash can requires 4 D batteries to operate. However, please note that these batteries are not included with the product and need to be purchased separately.

Q: QuestionWhat is the warranty period offered by the manufacturer?

• A:Answer The manufacturer offers a 2-year Full-Service Manufacturer's Promise for this product, including Dedicated Customer Support. Additionally, there is a 1-Year Manufacturer's Warranty for parts and labor.

Q: QuestionIs there an option to use an AC adapter instead of batteries?

• A:Answer Yes, there is an option to use an AC adapter instead of batteries. However, the AC adapter is sold separately and not included with the trash can.

Q: QuestionCan I still operate the trash can manually if the motion sensor fails?

• A:Answer Yes, the trash can has a manual option that allows you to open and close the lid without using the motion sensor. The manual button is located on the front of the trash can.

Q: QuestionDoes the trash can have a liner locking feature to secure trash bags?

• A:Answer Yes, the trash can has a liner locking feature to secure trash bags. This feature is mentioned in the product specifications under "Liner Locking Feature: true".

Q: QuestionDoes it come with an odor control system?

• A:Answer Yes, the product comes with an AbsorbX Natural Activated Carbon Odor Filter to absorb and neutralize trash odors, ensuring a fresh and clean-smelling environment. This feature contributes to a healthier home by eliminating unpleasant trash odors.

Q: QuestionCan you provide more details about the AbsorbX Natural Activated Carbon Odor Filter included with the trash can?

• A:Answer The AbsorbX Natural Activated Carbon Odor Filter included with the trash can effectively absorbs and neutralizes unpleasant trash odors, promoting a healthier, fresher, and cleaner smelling home environment. This filter helps to improve air quality by trapping and eliminating odor-causing particles. Made from natural activated carbon, the filter is designed to last for up to 6 months, ensuring continuous odor control.

Q: QuestionHow does the motion sensor work, and what is its range of detection?

• A:Answer The iTouchless 14 Gallon Sliding Lid Sensor Trash Can uses an infrared motion sensor to detect movement. When your hand or an object is within 6 inches of the lid, the sensor will trigger the lid to open automatically.

Q: QuestionFor those who've used this with batteries instead of the AC adapter, how long do the batteries last?

Asked 5 years ago by dhhayden.

This question was asked about the related product: iTouchless - 14 Gallon Sliding Lid Sensor Trash Can with AbsorbX Odor Control System, Automatic Kitchen Bin - Stainless Steel

• A:Answer I received this trash can on September 10 of 2019 and put the battery in and left it in. I am on my fifth month and the original battery is still working. I do not know how much longer it will continue to work, but I am amazed it worked this long. I would recommend this unit to anyone who is interested.

  Answered 5 years ago by MemeVerified Purchase

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Q: QuestionDo you have to buy special bags for this can or is it okay to use standard trash bags?

Asked 5 years ago by ITouchless.

• A:Answer Hi, you do not need customer fit bags for our trash can, any brand of your preference will work.

  Answered 5 years ago by [iTouchless] Product Specialist

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Q: QuestionWhat size bag does it use?

Asked 6 years ago by Jeannir.

This question was asked about the related product: iTouchless - 14 Gallon Sliding Lid Sensor Trash Can with AbsorbX Odor Control System, Automatic Kitchen Bin - Stainless Steel

• A:Answer I use the 30 gallon trash bags. The 13 gallon kitchen bags are a little too small. Anything over 13 gallon should work well with this can.

  Answered 5 years ago by MemeVerified Purchase

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Q: QuestionHow can I buy an AC adaptor? How does it connect to the can?

Asked 3 years ago by PLRob.

This question was asked about the related product: iTouchless - 14 Gallon Sliding Lid Sensor Trash Can with AbsorbX Odor Control System, Automatic Kitchen Bin - Stainless Steel

• A:Answer Hello, The adapter is available on the manufacturer iTouchless website.

  Answered 3 years ago by [iTouchless] Product Specialist

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Q: QuestionDoes this have a full removable plastic liner bin or does it have a liner ring to hold the trash bag?

Asked 3 years ago by JB005.

• A:Answer Hi, the trash can has a retainer ring feature to hold the trash bag and hide it from outside view.

  Answered 3 years ago by [iTouchless] Product Specialist

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Q: QuestionHow do I go about needing replacement parts, mainly the lid unit ?

Asked 3 years ago by Anonymous.

• A:Answer Hi, replacement parts are available directly on the manufacturer iTouchless website.

  Answered 3 years ago by [iTouchless] Product Specialist

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