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First thought is what OS are you running on your MacBook Pro? If you have upgraded to Big Sur, the J5Create external minidock probably will not work. J5Create has not yet produced any new drivers that will be compatible with Big Sur. You may want to reach out directly to J5Create support staff.I have found them to be fairly responsive. Good luck!!
Sorry, there was a problem. Please try again later.Please contact our customer service department for further help with this issue. Their information can be found on the back of the packaging, or on our website in the "Support" tab.
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