Customer Ratings & Reviews
- Model:
- JCD381
- SKU:
- 6201440
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are satisfied with the USB-C Dual HDMI Mini Dock's ease of use, HDMI functionality for dual monitor setups, and its compact size. Many appreciate the product's performance and the reasonable price point, although some experienced compatibility issues, particularly with Mac products. A few users also noted that the device can get warm during operation and has power limitations.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Fantastic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This little dude is great. You download some drivers from the manufscturer website first, then are able to connect pretty much whatever you like. I have a work laptop and a personal laptop which I interchange on my desk - this works with both of them. I connect 2 monitors, a USB keyboard, and a USB for a wireless mouse into the hub with everything working seamlessly. Ive rearranged the monitors since I too the photo, but rearranging their order on the computer to match their physical arrangement is also really easy.
I would recommend this to a friend - Pros mentioned:Ease of use, Size
Right size for my needs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having a small set up this is just the right size for my needs and works great.
I would recommend this to a friend Good device, runs a little hot.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device works as advertised, but it gets really hot in just normal operation even without using external power.
I would recommend this to a friend- Pros mentioned:Overall performance
HDMI Mork
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product worked perfectly for my issue as i have two monitors and the laptop
I would recommend this to a friend All the ports you could ever want
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the mini dock to connect dual monitors (Dell) to my laptop (Lenovo). My laptop didn’t have two HDMI ports to connect my two monitors. The mini dock has 2 HDMI ports, 2 standard USB ports and an Ethernet port as well. It connects to the laptop with a short USB-C connection.
I would recommend this to a friendSimplified my work
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Truly simplified my office with the connection of my 2 additional screens! Awesomely thank you.
I would recommend this to a friend- Pros mentioned:Ease of use
Portable docking station
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Portable docking station, works well for multiple screens
I would recommend this to a friendBrand response from J5create Team
Posted .Allows you to add two additional displays to increase your efficiency at work through your USB-C port.
- Pros mentioned:Ease of use
Had to buy 2!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd one I bought. Have one to use at my desk and one to travel. Super easy to set up.
I would recommend this to a friend Creative compact device
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product with many options for the laptop user! This product works well with my Yoga Lenovo laptop were I had problems with other docking stations. Also, didn't give my laptop battery that overcharge from leaving it connected all the time. Great choose for multiply monitors.
I would recommend this to a friendGreat help made the difference
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The absolute best item I needed! The sales person chose perfectly for me.
I would recommend this to a friend- Pros mentioned:Ease of use
USB hub-C Dual HDMI
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.User friendly, can be taken anywhere and anytime. Reasonable
I would recommend this to a friend - Pros mentioned:Ease of use
USB-C Dual HDMI Mini Dock
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this purchase. It has excellent speed and was very easy to install. Highly recommend it.
I would recommend this to a friendBrand response from J5create Team
Posted .Easily add two additional USB peripherals, two HDMI monitors, and a Gigabit Ethernet connection through your USB-C port.
Incredibly Misleading Product (Not Dual 4K Ports)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with this purchase. After spending over $100 on a USB-C hub, first I had to install the drivers. Ok fine, did that. Was honestly a pretty tedious process, but it worked eventually. The problem is, only ONE of the HDMI ports supports 4K, the second one only supports HD (1920x1080). Absolutely absurd considering the front of the package clearly advertises the "4K HDMI". This product won't work for me, as I have TWO 4K monitors... no idea why anyone would want to use two monitors with different resolutions, but I digress. The packaging should clearly say that it only supports one 4K HDMI and one HD HDMI. Instead, it says "Dual HDMI" in the title and "4K HDMI" as a "feature label". Incredibly misleading.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .We apologize for the confusion. The USB-C™ Dual HDMI™ Mini Dock supports dual display HDMI 4K + 2K (Both in use).
- Cons mentioned:Compatibility
Test before you buy
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DON NOT BUY! I have two 2k monitors and I cannot get this dock to display 2K to both monitors. Only one can get 2k and sometimes only one can get 4k. I just want 2k to both monitors. I'm 2 wks outside the return policy. Total tech is a waste right now and so is this product. Also, this does not work on DoD computers.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Apologies for the experience you have had with your USB-C Dual HDMI Mini Dock, the dock only supports one 4K display and one 2048 x 1152 display. For dual 4K I recommend our JCD3199 USB-C Dual 4K HDMI Docking Station with 15W Wireless Charging, your computer must support DisplayPort Alternate Mode, Thunderbolt 3, Thunderbolt 4, or USB4 for dual 4K output with the JCD3199. For further assistance you can reach out to our customer support team by visiting the j5create website then click on the "SUPPORT" tab at the top right of the webpage.
Nice compact station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s working perfectly! No problems or issues! Nice brushed silver case. Would buy it again!
I would recommend this to a friend- Pros mentioned:Size
Neat and compact
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very neat and compact and exactly what I needed.!!
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your review. Cheers!
Great for additional ports
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this because I needed multiple monitors to connect. This worked great for my addition.
I would recommend this to a friend- Cons mentioned:Compatibility
MacBook Pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this thinking to use it to connect my 2 windows monitors to a MacBook Pro all of those items I’m talking about here Were purchased from the same Best Buy store and a staff told me it will work with the MacBook Pro but after opening and reading instructions it says it’s not compatible with apple M1 chip. Wasted money. I hope Best Buy reads this and reimburse me or give me something that works with M1 chip.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello, thank you for your feedback. Unfortunately, devices that require drivers will not work on M1 computers. We do offer PnP (Plug and Play), no drivers needed such as JCD383 or JCD386. Sincerely, j5create.
Dock
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im sure it would have worked but I didnt need it in the end.
I would recommend this to a friendBrand response from J5create Team
Posted .Proper functionality entails downloading and installing a driver on a Windows or Mac platform. Driver are available on j5create website under the Support tab.
Awesome docking station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device works excellent with my macbook. Needed for dual monitors so this is perfect!
I would recommend this to a friend
