“My Mini Dock doesn't seem to be recognized at all and also is not lighting up when I plug it into my USB-C. I already tried installing the driver. This is way too complicated. I really just wanted a simple plug and play port.”

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• The Mini Dock works best when plugged into an external charging device.

  Answered by RussellM 2 years ago

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• Proper functionality entails downloading and installing a driver on a Windows or Mac platform. Depending on the OS you have, different instructions apply. ** Feel free to contact j5create Technical Support for further assistance. Their information can be found on j5create website under the "Support" tab and a specialist will be ready to assist you. Thank you.

  Answered by J5create Team 2 years ago

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