“My 4K HDMI port suddenly stopped working. What can I do to fix it?”

1-2 of 2 Answers

• Please contact our Technical Support Team for further information about this question. Their information can be found on our website under the "Support" tab and a specialist will be ready to assist you. Thank you.

  Answered by J5create Team 2 years ago

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• Beats me. I could not get it to connect to a monitor even at 1080p (HD). I returned this to Best Buy and bought a different USB dock from a different manufacturer from a different store, and now the HDMI port works great.

  Answered by Paul 2 years ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (1)

  Report

  Sorry, there was a problem. Please try again later.