“I recently bought a Thinkpad T490s (i7 8th gen) and have been unable to use the j5 to extend my display. It says "driver is unavailable" when I plug it in. What do I do?”

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• Did you go to the website and download the driver. That part of the information was in the instructions.

  Answered by SlickPN 5 years ago

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• For assistance with your j5create device please contact our Customer Service Team. Their information can be found on the back of your box as well as our website.

  Answered by J5create Team 5 years ago

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