“Connected J5create from MacBook pro to external monitor. Monitor does not display image from laptop.”
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Open System Preferences > Security & Privacy, select the Privacy tab. Along the left-pane, locate and select the Screen Recording option There should be an extension called "DJTVirtualDisplayAgent". Uncheck and re-check the box beside it and then disconnect and reconnect your j5create device from your computer. ** If you require further assistance; please contact the j5create Technical Support team and we will be glad to further assist if necessary. Thank you.
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