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I had a similar problem at first too. To get it to work I just pulled its cord out of the USB port and reinserted it. I have to do this every time I need to use it but it works. I hope this helps.
Sorry, there was a problem. Please try again later.Hi Judie, please check the settings in Zoom and see if our webcam is selected or may be labeled as UVC. If you need further assists, feel free to contact us. Our information can be found on our website. Respectfully, j5create.
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