“I hooked up this device to my Directtv box, and I have no control over the resolution. It is displaying in 420 and i cannot change it. Has anyone had this problem?”

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• Please contact our customer service department for further help with this issue. Their information can be found on the back of the box and on the support tab on our website.

  Answered by J5create Team 4 years ago

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• You have to use your Directv remote to set the resolution of your Directv box. See the link below https://www.att.com/support/article/directv/KM1348053/

  Answered by GlassGuy 4 years ago

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