1-3 of 3 Answers
Are the buds connected to multiple devices, like your computer? That's the only time I had a similar problem - the buds ignored the phone & prioritized my computer
Sorry, there was a problem. Please try again later.Make sure you use the customize Jabra Sound app to set up the features you want and how you want to use the earbuds.
Sorry, there was a problem. Please try again later.Hello Joe - You may want to check that the selected audio output/input while on calls is set to Bluetooth. This varies depending on the phone you own. Please contact our support team so we can help you out: http://bit.ly/jabraCSsupport
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