“My right earbud will not turn on. I put it back in the case and it lights up red like it's charging but when I take it out an hour later it will not turn on. No light at all.”
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Have you tried to manually turn it on with the jam button on the side..(if not, press and hold for a few short seconds.) this should turn it on... if that’s not the case then you should seek an exchange or a refund. -Eric.
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