“I bought the jaybird x3 in December, in less than 6 months, the battery drains within 10 minutes after a full charge. the question is. can I return them to Best Buy and exchange them or do I have to send them to jaybird for a new pair?”
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I bought mine a year and half ago. They suddenly stopped working, and my Best Buy Warranty fully covered them for a new pair. I went ahead and got a new protection plan for 19.99. Glad I got the protection plan.
Sorry, there was a problem. Please try again later.Best Buy's typical policy is 15 days. Or 30...depending of your status with them. However Jaybird should offer a one year warranty with purchase. Mine last for hours so I would definitely get them swapped out sooner than later. You would have to go to the Jaybird website, register, and submit a claim. I tried calling them but had no luck. Hope this helps. Good Luck
Sorry, there was a problem. Please try again later.If you didn't buy the best buy protection plan, in your case I would advice you to contact jaybird by email or call them. They will help your issue either they fix it or send you a new one. Your case looks like a defected battery, my x3 still goin strong after all this months and you know it sounds great
Sorry, there was a problem. Please try again later.Yes you can if you have the Geek Squad warranty otherwise you're still covered under the Jaybird 1 year warranty.
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