“I connected a optical cable works fine but when I connected the hdmi cable there is no sound?”

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• Use one or the other , not both. Preferably use only hdmi, that is best connection

  Answered by 3dGuru 4 years ago

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• The HDMI-ARC port on your TV should be used while the HDMI-CEC function is on. This will make your TV send the audio going down to the soundbar. Please check the manual of your TV to enable it.

  Answered by JBL Support 4 years ago

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