“I cannot get sound when I use the smart TV on my LG tv. I get picture fine. I have plugged a HDMI cable from my cable box to the HDMI in on the sound bar and I have HDMI cable between my tv HDMI arc and the sound bar HDMI arc. I also have optical cable to”
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You only need to plug 1 HDMI cable from the TV to the sound bar. That’s all you need to hook up. Unplug the 1 to the cable box. Go into all settings on your TV and be sure to set to PCM and sound should come through the sound bar. I have the same TV. Also go into the regular sound settings and set to HDMI. I use a optical cable and mine sounds great.
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