Questions & Answers

Name: JBL - 5.1-Channel Soundbar with Wireless Subwoofer - Black
Brand: JBL
SKU: 6395190
Price: 299.99 USD
Rating: 4.5 (2221 reviews)

JBL - 5.1-Channel Soundbar with Wireless Subwoofer - Black

Model:: JBL2GBAR51IMBLKAM; |
SKU:: 6395190

User rating, 4.5 out of 5 stars with 2221 reviews.

Highly rated by customers for:

Clearance

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QuestionI’ve 2 plus hours into setup, with no sound. Quick start guide is not much help. Going to box it up and take it back if I can’t get sound with one more try.
Asked 5 years ago by Mont.
- Answer We are sorry to know you are experiencing issues setting up your soundbar, please contact our tech support line, we will be glad to help you set it up,
  Answered 5 years ago by JBL Support
  Answer this question
QuestionDoes this soundbar have a headphone jack or a 3.5mm adapter? Thank you.
Asked 5 years ago by Frederico.
- Answer Yes it does.
  Answered 5 years ago by JBL Support
  Answer this question
QuestionDoes this system have a headphone jack or a 3.5mm adapter? Thank you.
Asked 5 years ago by Frederico.
- Answer It does not have a 3.5mm output/input. Bluetooth, wi-fi, chrome cast and airplay it does have
  Answered 5 years ago by Tommy
  Answer this question
QuestionHow is the subwoofer provided power to work? Does it plug into the wall outlet or does it run on batteries?
Asked 5 years ago by Electricity.
- Answer Plugs into the wall outlets
  Answered 5 years ago by Cameron
  Answer this question
QuestionWill this connect to my pioneer receiver?
Asked 5 years ago by Ang824.
- Answer Our JBL Bar 5.1 are mainly designed for TV use and can't connect to a receiver.
  Answered 5 years ago by JBL Support
  Answer this question
QuestionCan I connect this to my gaming PC.
Asked 5 years ago by Night72shade.
- Answer You can connect our JBL Bar 5.1 to your PC either through 3.5mm aux cable or HDMI cable. Please make sure your PC's sound settings are set to play to the soundbar.
  Answered 5 years ago by JBL Support
  Answer this question
QuestionDoes this JBL Soundbar come with a wall mount?
Asked 5 years ago by Hiyawl.
- Answer Yes it does.
  Answered 5 years ago by JBL Support
  Answer this question
QuestionWhat if it doesn’t work when I get it???
Asked 5 years ago by Dave.
- Answer If you need help with set up and troubleshooting, please reach out to our Customer Support. We're here to help. http://bit.ly/30JI2G4
  Answered 5 years ago by JBL Support
  Answer this question
QuestionIs this unit compatible with DIRECTV?
Asked 5 years ago by Caliluvbass.
- Answer Our JBL Bar 5.1 works with DirecTV.
  Answered 5 years ago by JBL Support
  Answer this question
QuestionIs it possible/easy to link a pair of Samsung wireless surround speakers to this soundbar ??
Asked 5 years ago by Regmaster.
- Answer Our JBL Bar 5.1 cannot connect to any surround speakers as it's a stand alone product..
  Answered 5 years ago by JBL Support
  Answer this question
Questionthis is listed very wrong and makes it hard to compare to other speakers per jbls website this system has a total power of 550 watts and the sub alone is 300 watts please update
Asked 5 years ago by listedwrong.
- Answer yes
  Answered 5 years ago by Anonymous
  Answer this question
QuestionI am thinking of this sound bar. Is it compatible with LG QLED 4k tvs? What are the inputs and outputs?
Asked 5 years ago by Dulaboy.
- Answer Yes it is compatible you can use HDMI or optical input
  Answered 5 years ago by AJackson
  Answer this question
QuestionHow do I connect my sound bar so it can integrate with other JBL speakers?
Asked 5 years ago by KaRmA.
- Answer Our JBL Bar 5.1 cannot be integrated with other JBL Speakers since it's a stand alone system.
  Answered 5 years ago by JBL Support
  Answer this question
QuestionCan I hook up another 10" wireless subwoofer to the soundbar?
Asked 5 years ago by Anonymous.
- Answer Our JBL Bar 5.1 is a closed system. Adding another subwoofer is not possible.
  Answered 5 years ago by JBL Support
  Answer this question
QuestionCan I connect an Alexa or Google Assistant?
Asked 5 years ago by Dondibooks.
- Answer Our JBL Bar 5.1 surround has a built-in Chromecast and Airplay 2 so you can cast your music to the soundbar. Unfortunately it doesn't have a voice assistant.
  Answered 5 years ago by JBL Support
  Answer this question
QuestionSince this is 5.1 can you add some wireless speakers to the the back of the room for surround sound affects.
Asked 5 years ago by Rog.
- Answer I not sure, but why would you need them? They sound great on their own.
  Answered 5 years ago by Debo
  Answer this question
QuestionIf I buy the item does best buy or geek squad install it for me or do I have to install it myself? If they do install it do I have to pay extra?
Asked 5 years ago by Jose.
- Answer We installed ours and it was super easy. Comes with a template to put the brackets in the right place and just had to get an optic cable. Very easy to set it up and the sub pairs as soon as the sound bar is turned on
  Answered 5 years ago by RichieRich
  Answer this question
QuestionI have my soundbar hooked up via optical cable. I am not getting any sound. How do I go about trouble shooting???
Asked 5 years ago by Audio.
- Answer Some TVs have the optical out option disabled by default in settings.
  Answered 5 years ago by Ocabby
  Answer this question
QuestionWhen I turn off my TV and then turn on the Soundbar "sound" doesn't come on automatically. Paired yes, I have to play around with TV input to get the sound to play. BlueTooth and HDMI connected ok, just doesn't play sound when tv is turned on. Thanks!
Asked 5 years ago by Connection.
- Answer We would like to get more information to help you out, please contact us so we can assist you: https://bit.ly/2zwFkYM
  Answered 5 years ago by JBL Support
  Answer this question
QuestionWorks with eARC? Firmware update ?
Asked 5 years ago by Chicomarengo.
- Answer Our JBL Bar 5.1 supports HDMI and ARC, but it doesn't support eARC. eARC is a hardware connectivity specification of soundbars. It's unlikely that a firmware update will upgrade the ARC connection on our JBL Bar 5.1. If you have more questions, please reach out to our Customer Support. https://support.jbl.com/us/en/
  Answered 5 years ago by JBL Support
  Answer this question

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Questions & Answers

JBL - 5.1-Channel Soundbar with Wireless Subwoofer - Black

Q: QuestionI’ve 2 plus hours into setup, with no sound. Quick start guide is not much help. Going to box it up and take it back if I can’t get sound with one more try.

Q: QuestionDoes this soundbar have a headphone jack or a 3.5mm adapter? Thank you.

Q: QuestionDoes this system have a headphone jack or a 3.5mm adapter? Thank you.

Q: QuestionHow is the subwoofer provided power to work? Does it plug into the wall outlet or does it run on batteries?

Q: QuestionWill this connect to my pioneer receiver?

Q: QuestionCan I connect this to my gaming PC.

Q: QuestionDoes this JBL Soundbar come with a wall mount?

Q: QuestionWhat if it doesn’t work when I get it???

Q: QuestionIs this unit compatible with DIRECTV?

Q: QuestionIs it possible/easy to link a pair of Samsung wireless surround speakers to this soundbar ??

Q: Questionthis is listed very wrong and makes it hard to compare to other speakers per jbls website this system has a total power of 550 watts and the sub alone is 300 watts please update

Q: QuestionI am thinking of this sound bar. Is it compatible with LG QLED 4k tvs? What are the inputs and outputs?

Q: QuestionHow do I connect my sound bar so it can integrate with other JBL speakers?

Q: QuestionCan I hook up another 10" wireless subwoofer to the soundbar?

Q: QuestionCan I connect an Alexa or Google Assistant?

Q: QuestionSince this is 5.1 can you add some wireless speakers to the the back of the room for surround sound affects.

Q: QuestionIf I buy the item does best buy or geek squad install it for me or do I have to install it myself? If they do install it do I have to pay extra?

Q: QuestionI have my soundbar hooked up via optical cable. I am not getting any sound. How do I go about trouble shooting???

Q: QuestionWhen I turn off my TV and then turn on the Soundbar "sound" doesn't come on automatically. Paired yes, I have to play around with TV input to get the sound to play. BlueTooth and HDMI connected ok, just doesn't play sound when tv is turned on. Thanks!

Q: QuestionWorks with eARC? Firmware update ?

Best-selling sound bars

QuestionI’ve 2 plus hours into setup, with no sound. Quick start guide is not much help. Going to box it up and take it back if I can’t get sound with one more try.

QuestionDoes this soundbar have a headphone jack or a 3.5mm adapter? Thank you.

QuestionDoes this system have a headphone jack or a 3.5mm adapter? Thank you.

QuestionHow is the subwoofer provided power to work? Does it plug into the wall outlet or does it run on batteries?

QuestionWill this connect to my pioneer receiver?

QuestionCan I connect this to my gaming PC.

QuestionDoes this JBL Soundbar come with a wall mount?

QuestionWhat if it doesn’t work when I get it???

QuestionIs this unit compatible with DIRECTV?

QuestionIs it possible/easy to link a pair of Samsung wireless surround speakers to this soundbar ??

Questionthis is listed very wrong and makes it hard to compare to other speakers per jbls website this system has a total power of 550 watts and the sub alone is 300 watts please update

QuestionI am thinking of this sound bar. Is it compatible with LG QLED 4k tvs? What are the inputs and outputs?

QuestionHow do I connect my sound bar so it can integrate with other JBL speakers?

QuestionCan I hook up another 10" wireless subwoofer to the soundbar?

QuestionCan I connect an Alexa or Google Assistant?

QuestionSince this is 5.1 can you add some wireless speakers to the the back of the room for surround sound affects.

QuestionIf I buy the item does best buy or geek squad install it for me or do I have to install it myself? If they do install it do I have to pay extra?

QuestionI have my soundbar hooked up via optical cable. I am not getting any sound. How do I go about trouble shooting???

QuestionWhen I turn off my TV and then turn on the Soundbar "sound" doesn't come on automatically. Paired yes, I have to play around with TV input to get the sound to play. BlueTooth and HDMI connected ok, just doesn't play sound when tv is turned on. Thanks!

QuestionWorks with eARC? Firmware update ?