When does the microphone work? I have a desktop computer that does not support Bluetooth, and the microphone did not work when either the aux cable or the usb were plugged in (tried both too). Does the mic only work with Bluetooth-compatible devices? null

Question

Casey · Accepted Answer

The headphones picked up my phone with the Bluetooth on, with no issues.

OpinionMan · Answer

I believe that these JBL Everest Elite 300 headphones are fully functional through Bluetooth. Suggest your contacting JBL Customer Service to obtain the answer you seek.

JBL Support · Answer

The microphone should work wirelessly and through the auxiliary cord. What you are experiencing is not normal. Please contact your local JBL Customer Service for technical support.

“When does the microphone work? I have a desktop computer that does not support Bluetooth, and the microphone did not work when either the aux cable or the usb were plugged in (tried both too). Does the mic only work with Bluetooth-compatible devices?”

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