“Mine stopped working. It won't even turn on. I tried the tiny reset button but nothing happened. Really need help please.”

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• I had that same problem and I exchanged it for another one which also stopped working..

  Answered by Cruz 7 years ago

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• Sorry to hear what happened about your JBL LINK 10 speaker but we're here to help you. Have you tried charging your speaker? We recommend leaving it charged for at least 1 to 2 hours to see if it makes any changes to the current state of your speaker. If you start to see the LED light up once it's charging, it only means the speaker's battery was depleted. If it doesn't make any changes, please tell us more about it by submitting a case request through the link below so we can troubleshoot further: https://support.jbl.com/us/en/customer-service/contact.html

  Answered by JBL Support 7 years ago

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