“Now that the speaker is no longer eligible for return to Best Buy it won't stay on once unplugged. Device shows fully charged but once you remove power cord it shuts off. What can I do about this issue?”
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Thanks for reaching out. Sorry about what happened. We'll need some details from you so we could look into it. Please submit a case request at https://www.jbl.com/support-contact.html and our customer service team will be happy to help.
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