1-1 of 1 Answer
Thanks for reaching out. We can definitely give you few troubleshooting steps that may help you fix the issue. You may try rebooting your router twice every 1 minute then press and hold the Mic button for 10 seconds to set the speaker to It's factory default. If the issue persists, please submit a case request at https://www.jbl.com/support-contact.html and the Customer Service Team will be more than happy to assist you.
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