“my speaker is fully charged it works fine but when I hit Bluetooth button it truns the power button red and the mute button then shuts off”
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Thanks for reaching out. Please try resetting the Link 10 to its factory settings and see if it makes any difference. Press the microphone/mute button for about 13 seconds until you hear a prompt from Google and then set it up again using the GoogleHome app. If the issue still persist, please submit a case request at https://www.jbl.com/support-contact.html and the Customer Service Team will be more than happy to assist you.
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