“We have JBL Xtreme and we're having a problem about this, it won't turn off and we can't connect either and it's keep on blinking please help us”

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• POssible Bad battery, look online for reset instructions. If it does not work, exchange it.

  Answered by Goose 6 years ago

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• Hi! You could try resetting the JBL Xtreme by turning the speaker on, then press and hold the VOL+ and Pause/Play buttons for 5-6 seconds. The Xtreme shuts down, and is now reset. Please submit a case request at https://www.jbl.com/support-contact.html and the Customer Service Team will be more than happy to assist you.

  Answered by JBL Support 7 years ago

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