Questions & Answers

Q: QuestionHow can I pair the left ear bud with the right one? I followed the instruction of tapping 7 times but still only the right one will connect and the left one says ready to pair.

Asked 3 years ago by ST.

This question was asked about the related product: JLab - GO Air POP True Wireless Earbuds - Black

• A:Answer Try putting them both in at the same time and then try connecting them

  Answered 2 years ago by JahirVerified Purchase

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Q: Questionhow do i charge this it came with nothing this isnt usb

Asked 3 years ago by jojo.

This question was asked about the related product: JLab - GO Air True Wireless Earbuds - Black

• A:Answer They have a usb built in on the bottom, you can plug into any usb plug.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionCan the volume be turned up enough to hear over a treadmill noises?

Asked 3 years ago by Meemaw.

This question was asked about the related product: JLab - GO Air True Wireless Earbuds - Black

• A:Answer I believe it is the right ear (or may be left) just tap on the symbol and it will turn the headphones themselves up or down.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionAre there a microphone in each of the earbuds?

Asked 3 years ago by Anonymous.

This question was asked about the related product: JLab - GO Air POP True Wireless Earbuds - Black

• A:Answer No there is only a miss in the right earbud. Also I found that I can only use the right one individually. Can't use the left one by itself - in case you want to give one ear a rest

  Answered 3 years ago by JulieFVerified Purchase

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Q: QuestionHello, will these earbuds work on a ps4 console or xbox??

Asked 3 years ago by Juan.

This question was asked about the related product: JLab - GO Air POP True Wireless Earbuds - Black

• A:Answer Nope

  Answered 2 years ago by JakeVerified Purchase

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Q: QuestionWill the earbuds connect with a Galaxy A51 phone?

Asked 3 years ago by Anonymous.

• A:Answer Yes

  Answered 3 years ago by LaurieB

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Q: Questionis this air pop work with an android?

Asked 3 years ago by lala.

This question was asked about the related product: JLab - GO Air Pop True Wireless Earbuds - Slate

• A:Answer Yes air pop work with android.

  Answered 3 years ago by Mimi

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Q: QuestionDo these wireless ear buds really work for 32+ hours? How long does it take to charge them?

Asked 3 years ago by Feline.

This question was asked about the related product: JLab - GO Air POP True Wireless Earbuds - Black

• A:Answer They last pretty long time.

  Answered 3 years ago by MimiVerified Purchase

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Q: QuestionWhat is the connectivity port to the case itself and how do you charge it?

Asked 3 years ago by Anonymous.

This question was asked about the related product: JLab - GO Air Pop True Wireless Earbuds - Rose

• A:Answer You can charge the case with the USB cord at the bottom of the case! However it is a bit small.

  Answered 3 years ago by Crep

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Q: QuestionAre these compatible with all chromebooks?

Asked 3 years ago by Rhonda.

This question was asked about the related product: JLab - GO Air POP True Wireless Earbuds - Black

• A:Answer JLab GO Air POP True Wireless Earbuds

  Answered 1 year ago by Anonymous

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Q: QuestionAre these ear buds latex free??

Asked 3 years ago by Pops.

This question was asked about the related product: JLab - GO Air POP True Wireless Earbuds - Black

• A:Answer YES

  Answered 2 years ago by DineliaL

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Q: QuestionJLab - GO Air True Wireless In-Ear Headphones if i lose the charging case can i use other case to charge it

Asked 3 years ago by vivian.

This question was asked about the related product: JLab - GO Air True Wireless Earbuds - Black

• A:Answer Yes! My daughters use each others cases all the time.

  Answered 3 years ago by SarahC

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Q: QuestionWill these work with my t.v? I have an old t.v. with a roku connection. Will they also work with my android phone?

Asked 3 years ago by Ladybug.

This question was asked about the related product: JLab - GO Air True Wireless Earbuds - Black

• A:Answer Yes . But they are really big and uncomfortable.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: Questionso only my left earbud is working and i've tried multiple things for the right one to work but nothings working. what should i do?

Asked 3 years ago by vallytine13.

This question was asked about the related product: JLab - GO Air POP True Wireless Earbuds - Black

• A:Answer Return them for a replacement!

  Answered 3 years ago by JimboVerified Purchase

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Q: QuestionHow about iPhone pro max 13 us

Asked 3 years ago by Anonymous.

This question was asked about the related product: JLab - GO Air Pop True Wireless Earbuds - Lilac

• A:Answer Work with my 13, assume the max would work also.

  Answered 3 years ago by Jimbo

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Q: QuestionJust bought these, but can't find the other tips. Where are they?

Asked 3 years ago by Newbie.

This question was asked about the related product: JLab - GO Air Pop True Wireless Earbuds - Lilac

• A:Answer They should have been in box

  Answered 3 years ago by JlabheadphonesVerified Purchase

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Q: QuestionDo they work with Android phones

Asked 3 years ago by Boobear.

This question was asked about the related product: JLab - GO Air POP True Wireless Earbuds - Black

• A:Answer Yes they do work.

  Answered 3 years ago by STORMTROOPERVerified Purchase

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Q: QuestionI accidentally left my case at home and when I turn off my right earbud,it won't turn back on.Do I need the case just to turn them on

Asked 3 years ago by Jerardo.

This question was asked about the related product: JLab - GO Air Pop True Wireless Earbuds - Slate

• A:Answer Hey Jerardo, You do need the case in order to turn on the earbuds.

  Answered 3 years ago by JLab Audio Team

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Q: QuestionWhat is the type of connector for charging?? Like USB, Type C,...

Asked 4 years ago by JuliaR05.

• A:Answer It has the usb connector attached that you insert into the usb part of the charging box. So you just need the charging box

  Answered 3 years ago by mcnabb9604Verified Purchase

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