“To clarify my previous quetion; can I put the case (not the earbuds) on wireless charger for charging or ONLY it (the case) could be charged by wire and adaptor connected to power outlet?”
Answer This Question
1-2 of 2 Answers
It can only be charged via charger cable which come attached to the charging case and charge adapter which is not included in purchase with earbuds and case.
Sorry, there was a problem. Please try again later.Hey bob They need to be placed in the case to charge. We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with more info. We want to help you #FINDYOURGO JLab Audio
Sorry, there was a problem. Please try again later.
