Questions & Answers

Q: QuestionIs this model 220/240V, so i need to wire with a double 20amp breaker and run 12-3 romex? The specs suggest so, but if you look at the larger model KMBP100 it has more power but suggest runs on 120V. Is there a mistake?

Asked 7 years ago by DavidY.

Q: QuestionDoes this have to be hard wired, or does it plug in?

Asked 7 years ago by DavidY.

• A:Answer Hello DavidY! This would be hardwired. Thank you for your inquiry on our KitchenAid appliances.

  Answered 7 years ago by KitchenAidTeam

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Q: QuestionIs this designed to go under an island? I have a 27 in mw cabinet opening. Wasn't sure if it was more like a wall oven or can also be under counter?

Asked 7 years ago by Jen.

• A:Answer Hello Jen! We are providing a link to the Installation Instructions. This will advise on the proper installation. https://www.kitchenaid.com/content/dam/global/documents/201608/installation-instructions-W10888963-RevB.pdf

  Answered 7 years ago by KitchenAidTeam

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Q: QuestionIs this vented ? Or how does it handle the smoke from broiling?

Asked 7 years ago by Kiki.

• A:Answer Hello Kiki! This would be vented to recirculate.Thank you for your inquiry on our KitchenAid appliances.

  Answered 7 years ago by KitchenAidTeam

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Q: QuestionCan this microwave be installed under a gas cooktop?

Asked 8 years ago by AnotherNickname.

• A:Answer Hello AnotherNickname, we are attaching a copy of the installation guide which should answer all of your questins moving forward. https://s3.amazonaws.com/sm-backend-production-attachments/installationinstructions-w11039684-reva.pdf

  Answered 7 years ago by KitchenAidTeam

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Q: QuestionHow much is it? I put it in my cart - but nothing happens

Asked 9 years ago by Curious.

Q: QuestionIs this a open downward door style or a drawer style?

Asked 9 years ago by mckhouse.

• A:Answer It has a downward door, hinged at the bottom, just like a regular oven door.

  Answered 9 years ago by CaptainFreon

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Q: Question(Malfunction Door)I close the door but the light inside sometimes turn on&off I have to push in the door until I hear the click in order to start but, as soon as I lift my hand off of the door it stops cooking!

Asked 5 months ago by Melissa.

• A:Answer I have called Customer Service but I have to pay $500 just to have someone come to see it’s defective which is insane because this has been going on since we purchased it!

  Answered 5 months ago by Anonymous

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Q: QuestionThe installation manual says this works on 120v/240v. Does this mean it works on 120v?

Asked 4 years ago by DC.

• A:Answer Hello DC, this model will need to be installed with a 240V. We hope this helps.

  Answered 4 years ago by KitchenAidTeam

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Q: QuestionDoes the overall length of 251/4” include the handle?

Asked 5 years ago by Ray.

• A:Answer Ray, the depth is 25 1/8 inches, the height is 18 1/2 inches and the width is 26 3/4 inches for this KitchenAid® Microwave.

  Answered 5 years ago by KitchenAidTeam

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