“I bought this microwave less than a year ago and I'm not happy with "close door" messages. I close the door repeatedly but message won't go away and the microwave won't operate. It will work occasionally but the error message is annoying. How do I fix?”
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We purchased this microwave more than a year ago and it is doing the exact same problem you are experiencing. Tried everything except, unplugging the power source, maybe it will reboot when I plug it back in...Unfortunately, we remodeled cabinets and accessing the power chord is easier said than done!. I also agree, it really bothers us we are having this problem with a "Kitchenaid ' product!. We spent more on the brand name to avoid problems so soon and just like this!! Obviously it is a manufacturer defect and should be resolved with a new free exchange with a better product. If 'Kitchenaid' does not resolve this issue effectively, timely and to our satisfaction, I will never purchase a product of theirs ever again!! Bold statement considering all of our major appliances and all accessories are Kitchenaid brand....
Sorry, there was a problem. Please try again later.Unhappy, please give us a call at 1 (800) 422-1230. Our Hours of Operation are Mon - Fri: 8 a.m. - 8 p.m. EST.
Sorry, there was a problem. Please try again later.Ours is a year and a half old and it has developed the same problem. It seems that no product is immune to failure in a short period of time anymore. We thought the Kitchenaid brand would have been immune to problems early on. I guess we were wrong. I wish I had an answer...for both of us.
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