A:AnswerHey KATHYDUKES, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
A:AnswerHello DR! We are terribly sorry to hear about your concern. We would recommend contacting KitchenAid® at 1(800)422-1230. We are available Monday & Tuesday 8 AM - 8 PM and Wednesday through Friday 9 AM - 7 PM. They will be better able to assist you.
A:AnswerThe 5th burner is a warmer only. Only 1 temperature on the warmer. There’s no selections for higher temp. I use it to keep my teapot water warm or you can warm butter or keep gravy warm.
A:Answerhonestly i dont know. i have only had it a week or two. i can look and see if theres a fan in the back. theres no button to put on for a fan to turn on and cool if that is what you are looking for. Honestly i am loving the top small oven. So far it has fit every item i need to bake or broil. the stove top is tricky, give me another 6 months and maybe i will get it all worked out. Sorry I am not much help
A:AnswerJann, page 9 of the User Guide advises of canning on this Range. We've included the link for the User Guide below. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our KitchenAid appliances!
https://bit.ly/3hJR2Uj
A:AnswerHello Mitty, thank you for your review. We sincerely apologize for the concerns with your Range and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid/ or Twitter @KitchenAidCare. We look forward to speaking with you.
A:AnswerGreat question Nancy. We are attaching a link for the full warranty page. We hope this information helps moving forward.
https://www.kitchenaid.com/content/dam/global/documents/201712/WarrantyPage-W10694055-W.pdf
A:AnswerHi Mike! Please see the attached Installation Instructions. This will advise proper installation for this model.
https://www.kitchenaid.com/content/dam/global/documents/201809/installation-instruction-w11241780-revA.pdf
A:AnswerBebe, model KFDD500ESS, the ovens are AquaLift® Self Clean. There is a Steam Bake function on lower oven. The ovens can on at the same time at different temperatures. For one year from the date of purchase, when this major appliance is
installed, operated and maintained according to instructions attached to
or furnished with the product, KitchenAid brand of Whirlpool Corporation
or Whirlpool Canada, LP (hereafter “KitchenAid”) will pay for factory
specified replacement parts and repair labor to correct defects in materials
or workmanship that existed when this major appliance was purchased or,
at its sole discretion replace the product. In the event of product
replacement, your appliance will be warranted for the remaining term of
the original unit's warranty period. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our KitchenAid appliances!
A:AnswerHello bfp54, here is a copy of the use and care guide that should be able to answer all of your questions moving forward. https://www.kitchenaid.com/content/dam/global/documents/201809/use-and-care-w11241801-revA.pdf
A:AnswerThe one larger burner is fine for boiling, the other larger is so so. One of the smaller might work but I have not tried it. One is for a warmer. The other smaller one probably would not boil.
Not very please with the ease of control to get the right amount of heat I want on any of the burners.
I like the double ovens but would probably search more for a better appliance if and when I do it over again.
