A:AnswerHello! We would recommend following page 23 of the Owner's Manual for proper cleaning of this model. Please see the link provided. https://s3.amazonaws.com/sm-backend-production-attachments/owners-manual-w11508863-revB.pdf Thank you for your inquiry about our KitchenAid® appliances.
A:AnswerThank you for your inquiry about our KitchenAid appliances. The appliance will operate without a Wi-Fi connection; however, a connection is required to receive any necessary software updates or corrections. So, the WIFI feature cannot be disabled.
Please let us know if you have any other questions we can assist with.
A:AnswerHi AmyB, yes, this KitchenAid - Commercial-Style 5.1 Cu. Ft. Slide-In Gas True Convection Range with Self-Cleaning does have a Griddle that can be purchased. The part number for the unit is 4396096RB.
A:AnswerHello AEKitchen! We are terribly sorry to hear about your concern. We would recommend contacting KitchenAid® at 1(800)422-1230. We are available M - F 8 am to 6 pm est. They will be better able to assist you.